Privacy Policy

QwickChat ("we", "us", "our") operates qwickchat.xyz and provides AI agent setup services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our service.

1. Information We Collect

1.1 Personal Information

When you sign up for QwickChat, we collect:

• Your name
• Email address
• Telegram username
• Phone number (for SMS notifications)
• Payment information (processed by Stripe — see Section 3)

1.2 Technical Information

We automatically collect:

• IP address (for security and fraud prevention)
• Browser type and version
• Device information
• Usage analytics (via Umami — see Section 5)

1.3 What We DON'T Collect

Your AI agent runs on your own dedicated DigitalOcean server. We do not collect, store, or access:

• Your agent's conversations
• Your agent's memory or data files
• Any data your agent processes on your behalf
• Your OpenRouter API key (you configure this yourself)

We only access your server during initial setup or when you explicitly request support.

2. How We Use Your Information

We use your personal information to:

• Deliver the service: Provision your DigitalOcean server, install OpenClaw, configure your Telegram bot
• Communicate with you: Send setup confirmations, support responses, and service updates via email and SMS
• Process payments: Handle billing and renewals (via Stripe)
• Provide support: Troubleshoot issues when you contact us
• Improve our service: Analyze usage patterns (anonymized)
• Prevent fraud: Detect and prevent abuse or illegal activity

3. Third-Party Services

We use the following third-party providers:

4. Data Retention

We retain your personal information:

• Account data: For as long as your account is active, plus 90 days after cancellation
• Payment records: 7 years (for tax and legal compliance)
• Support tickets: 2 years
• Server logs: 30 days

You can request deletion of your data anytime by emailing hello@qwickchat.xyz.

5. Cookies and Analytics

We use Umami, a privacy-focused analytics tool, to understand how visitors use our website. Umami:

• Does not use cookies
• Does not collect personal information
• Does not track you across websites
• Anonymizes all data

Learn more: umami.is/privacy

6. Your Rights (GDPR/CCPA)

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request we delete your data (subject to legal obligations)
• Portability: Receive your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing emails or SMS (reply STOP)

To exercise these rights, email hello@qwickchat.xyz with your request.

7. Data Security

We protect your data using:

• TLS/SSL encryption for all data in transit
• Encrypted databases
• Limited employee access (only authorized personnel)
• Regular security audits

However, no system is 100% secure. If you discover a vulnerability, please report it to hello@qwickchat.xyz.

8. Children's Privacy

QwickChat is not intended for users under 18. We do not knowingly collect data from children. If you believe we've collected information from a minor, contact us immediately.

9. International Data Transfers

Your data may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for cross-border transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the service after changes constitutes acceptance.

11. Contact Us

Questions about this Privacy Policy? Reach us at: